symantec endpoint protection 14 high sierra compatibility

Last policy to run is our SEP installer, which issues a timed reboot command. Upgrade to the latest security release and update all the system software patches.Boot new or freshly upgraded mac with High Sierra on it.

UPDATE: I've just filed a support request with JAMF and have attached the following procedures to replicate the issue:īasically, the problem can be replicated in the following manner: The server is running 9.98, which I'd like to update, but CAB has put a freeze on changes until after the holidays. This machine has macOS High Sierra 10.13.2, and is enrolled with our production Casper server. When the machine finishes rebooting, I can then shut down or reboot the machine without errors. When issuing the reboot or shutdown command, the computer ends up with a Kernel Panic just after the display LED turns off, and the machine will reboot on its own. One of my policies requires a reboot – SEP installer. Issue: I have a fresh-out-of-the-box MacBook Pro 13' non-touch strip mac that I've just enrolled. Now we just need to find a resolution to the DLP issue without requiring a complete upgrade of our DLP infrastructure. I'm now marking this issue as solved since it's not related to the JSS itself. My IT Security group has a ticket open with Symantec and they've provided us with steps to remove the agent, as described in this comment. Resolution: With thanks to we've been able to see that this issue is directly attributable to the Symantec 14.6 DLP client not being compatible with MacOS High Sierra. Update : This issue has been resolved with the newest version of the DLP and SEP clients, as I've stated in this comment.

Symantec endpoint protection 14 high sierra compatibility